Vytalio Support

For help, contact support@vytalio.app. Include your app version, iOS version and what happened. Please avoid sending personal health records or private check-ins unless you decide they are necessary for your request.

Getting started

You can use Free without creating an account or buying a subscription. Follow onboarding to personalize your profile. Connecting Apple Health is optional; health-based scores need compatible records and the relevant permissions.

My scores are missing

Check Vytalio's Health access in iPhone Settings and the records available in Apple Health. If you use Apple Watch or another device, let its health data sync first. A Vytalio Watch companion is not required for this iPhone release. Limited history can limit estimates; missing data is not a score of zero.

Pro purchases and restoration

Apple handles purchases through your App Store account. Open Restore Purchases in Vytalio Settings or the paywall using the App Store account that purchased the subscription. Prices, billing period and any eligible introductory offer are shown before purchase.

Manage or cancel in Apple's subscription settings: https://apps.apple.com/account/subscriptions/

Deleting data

Open Vytalio Settings and choose Delete All Vytalio Data. Confirming removes local scores, history, preferences and private check-ins. Your Apple Health records and Apple purchase history are separate. Deleting data or uninstalling the app does not cancel billing; manage your subscription separately.

Legacy Apple sign-in profiles also have a Settings deletion action and a link to Apple's instructions for revoking access: https://support.apple.com/102571

Apple Intelligence

On-device generation depends on compatible hardware, language and enabled Apple Intelligence. Local guidance remains available when it is unavailable.

Privacy: https://vytalio.app/privacy Terms: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/